Shipping policy
🌎 📦 Shipping Policy – Potchi™
At Potchi™, we want to ensure your order arrives safely and as quickly as possible.
Below you'll find important information about our shipping process.
⏳ Processing Time
All orders are processed within 1–3 business days after payment has been received.
During periods of high demand, processing times may be slightly extended.
If there is a significant delay, we will notify you via email.
🚀 Estimated Delivery Time
Once shipped, the estimated delivery time is:
👉 6–9 Business Days
Delivery times are estimates only and may vary depending on:
• Your location
• Customs clearance procedures (if applicable)
• Shipping carriers
• External factors beyond our control
🌎 Shipping Destinations
We currently ship to customers in multiple countries worldwide.
Delivery times may vary depending on your location.
For remote or rural areas, delivery may take slightly longer.
If there is any issue with your shipping address, we will contact you before dispatching your order.
💵 Shipping Costs
Shipping costs (if applicable) will be clearly displayed during checkout.
From time to time, we may offer Free Shipping Promotions, which will be clearly indicated on the product page or during checkout.
🛂 Taxes & Import Duties
Depending on your country or region, additional taxes, customs duties, or import fees may apply.
These charges:
• Are not included in the product price
• Are the responsibility of the customer
📦 Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
If you have not received tracking information within 5 business days, please contact us:
⚠️ Shipping Delays & Delivery Issues
Potchi™ is not responsible for delays caused by:
• Shipping carriers
• Customs procedures
• Weather conditions
• Other external factors beyond our control
If your package arrives damaged or appears to be lost, please contact us as soon as possible.
We will review your case in accordance with our Return & Refund Policy.
📌 Important Notice
Customers are responsible for providing a complete and accurate shipping address.
Potchi™ is not responsible for failed deliveries resulting from incorrect, incomplete, or outdated shipping information provided at checkout.